General Terms and Conditions

1. Conclusion of Contract and Payment Terms

Bookings may be made in writing, by telephone or online. The rental agreement becomes legally binding upon Fewotessin sending the booking confirmation. By making use of Fewotessin’s services, using the website
www.fewotessin.ch or completing a booking, the tenant accepts these General Terms and Conditions as well as Fewotessin’s Privacy Policy (available on the website www.fewotessin.ch)

The published information (including images) and prices relating to rental properties may be amended. Prices and payment terms become binding only upon issuance of the booking confirmation. If payment is not made by the due date, Fewotessin is entitled, at its discretion, either to demand payment or to rent the property to another party without further notice and without any obligation to pay compensation, in which case the rental agreement shall be deemed terminated.

2. Additional Costs

Unless expressly stated otherwise in the agreement, the usual ancillary costs (e.g. electricity, gas and heating) are included in the rental price. The inclusive price also includes mandatory additional costs such as final cleaning, linen, tourist taxes and the booking fee. The flat-rate charges for linen and tourist taxes are calculated according to the number of persons.

Optional additional services (e.g. pets, baby cots, high chairs) are not included in the rental price and are charged separately.

Price adjustments resulting from changes in statutory charges remain reserved.

3. Handover of the Rental Property / Complaints

The rental property shall be handed over to the tenant in a clean condition and in accordance with the terms of the agreement. Any defects or missing inventory must be reported to the key holder or Fewotessin within 48 hours of arrival.

A delayed or failed takeover of the property does not release the tenant from the obligation to pay the full rental price.

4. Careful Use

The tenant undertakes to treat the rental property with due care, to comply with the house rules and to behave considerately towards neighbours and other residents.

The rental property may be used solely for private holiday purposes. Any other use, including commercial use, is prohibited.

Occupancy is limited to the number of persons specified in the agreement. Subletting and assignment of the rental agreement are prohibited.

The tenant is also responsible for the conduct of all persons staying at the property.

In the event of serious breaches of contract or over-occupancy, the landlord may terminate the agreement with immediate effect and without compensation.

5. Tenant’s Liability

On the day of departure, the rental property must be returned on time, in proper and broom-clean condition and with the complete inventory. Dishes, kitchen utensils and appliances must be left clean, waste must be properly disposed of and all personal belongings must be removed.

The regular final cleaning does not release the tenant from the obligation to leave the rental property in a reasonable and orderly condition.

The tenant is liable for any damage to the rental property, its furnishings or inventory caused during the rental period by the tenant, fellow travellers, visitors or animals brought onto the property, as well as for missing or damaged inventory.

If the rental property is left excessively dirty, exceptionally untidy or in a condition requiring work beyond the usual scope of regular final cleaning, Fewotessin is entitled to charge the tenant for the resulting additional cleaning, disposal or restoration costs.

Any damage or defects identified during the stay must be reported to Fewotessin immediately. Damage, missing inventory or extraordinary cleaning costs discovered only after departure may also be charged to the tenant retrospectively.

The use of facilities belonging to the rental property, in particular swimming pools, is subject to the exercise of due care and compliance with the applicable operating and safety regulations.

Fewotessin and/or the property owner shall be liable for damage or accidents in accordance with the applicable statutory provisions.

6. Cancellation and Contractual Amendments
Cancellation of the agreement is possible under the following conditions:

Up to 45 days before arrival: free cancellation
44–30 days before arrival: 30% of the total price
29–0 days before arrival: 100% of the total price

A fee of CHF 50.– will be charged for contractual amendments.

This also applies if optional additional services (e.g. baby cot, high chair, etc.) are subsequently requested from 3 days before arrival

onwards or are booked and paid for only on the day of arrival.

A replacement tenant may be provided, provided that such person is acceptable and solvent. The original tenant remains jointly and severally liable.

The date of receipt of the written notification shall be decisive for calculating the cancellation charges.

If the stay is terminated prematurely, the full contract price remains payable.

We therefore recommend taking out travel insurance tailored to your individual needs (e.g. cancellation insurance) so that the resulting costs may be covered in the event that you are unable to commence your stay.

7. Events Beyond Fewotessin’s Control
In the event of circumstances beyond Fewotessin’s control (e.g. natural disasters, strikes, power outages, political unrest, construction noise or blocked access roads), there shall be no entitlement to a reduction in the rental price, termination of the agreement or compensation.

8. Liability of Fewotessin

Fewotessin guarantees the proper handling of the reservation and the fulfilment of the agreement in accordance with its terms.

For all damages, the landlord’s liability – except in cases of gross negligence or wilful misconduct – is limited to a maximum of twice the rental price.

Fewotessin accepts no liability for theft, accidents, burglaries, acts or omissions of third parties, indirect or consequential damages, or loss of profit.

Should the rental property become unavailable or no longer be available for rental due to unforeseen circumstances (e.g. sale of the property), an equivalent replacement property may be offered. No further claims shall arise.

In the event of partial non-performance, the corresponding proportion of the price shall be refunded.

9. Wi-Fi Use

The access credentials may not be passed on to third parties. The landlord may block certain content.

Any charges for fee-based services shall be borne by the tenant.

The use of Wi-Fi for unlawful content, spam or violations of youth protection regulations is prohibited.

The tenant is liable for all damages resulting from misuse and shall indemnify and hold the landlord harmless against all third-party claims.

10. Applicable Law / Jurisdiction

Swiss law shall apply exclusively.

The exclusive place of jurisdiction shall be the location of the rental property (generally 6600 Locarno).

Version: 10.09.2026